Frequently Asked Questions

  • We work exclusively with service-based businesses who want to grow through powerful, done-for-you social media. Our clients include:

    • Medspas & injectors

    • Hairstylists & nail salons

    • Interior designers & event planners

    • Chiropractors & doulas

    • Real estate professionals & home service experts
      If you offer a service and want your social presence to match the quality of your work—we’re for you.

  • We offer a range of packages to suit different needs and levels of support:

    • DIY Package ($1,079/month): Ideal for businesses that want strategy and content but can handle posting and engagement on their own. Includes 12 custom captions and 12 edited reels.

    • Standard Package ($1,499/month): Perfect for businesses ready to delegate content creation. Includes 2-hour content shoot, 12 reels, captions, and full post scheduling.

    • Essentials Package ($1,999/month): For growing brands that need more content, engagement, and strategy support. Includes 16 edited reels, full post scheduling, and more.

    • Growth Package ($2,799/month): Best for high-performing businesses looking to go all-in on visibility, engagement, and expert strategy. Includes 20 edited reels, full post scheduling, trend integration, monthly insights, and more.

    We also offer Add-Ons like event content creation, branding shoots, email marketing, and blog writing.

  • Answer:
    Our typical content turnaround time is 2 weeks from the time we receive all necessary onboarding materials. This includes the completed questionnaire, access to your branding kit, social media login, and any templates you want us to use (like for carousels or reels). The faster you can provide these materials, the quicker we can get started and deliver high-quality content for your brand!

  • Answer:
    Our onboarding process is thorough to ensure we create the most effective strategy for your brand. It includes:

    • A detailed questionnaire to understand your goals, target audience, and current brand position.

    • In-depth industry research to understand market trends and opportunities.

    • Creation of a custom posting strategy tailored to your business and objectives.

    • Access to your branding assets, templates, and social media logins (if applicable), so we can align everything to your vision and style.

  • We are available Monday–Friday, 10am to 4pm PST.

    We use Google Chat as our primary communication tool for quick access to our team.

    To connect on Google Chat:

    1. Visit chat.google.com

    2. Sign in with your Gmail account

    3. Search for Molly Garcia or molly@busymomsocials.com

    4. Send a message to start chatting!

    Response Time: Please allow up to 24 hours for replies during office hours.

  • You can always add on additional services—whether it's a one-time branding shoot, more email support, blog writing, or extra reels. Just let us know, and we’ll customize a package that grows with you.

  • No two brands are the same—and your content shouldn’t be either.

    At Busy Mom Socials, we believe content should work for you. That’s why we take the time to build a custom strategy deck for every client. It’s not just a pretty presentation—it’s your personalized roadmap to social media growth.

    Here’s what it includes (and why it matters):

    • Tailored Audience Research: We dive deep into your niche, ideal client behavior, and local trends to ensure your content connects with the right people.

    • Custom Content Pillars: We define 3–5 content themes that align with your brand values, services, and audience desires—making your message clear and consistent.

    • Visual & Voice Guidelines: From brand colors to tone of voice, we map out a look and feel that makes your business instantly recognizable.

    • Platform Strategy: Whether you’re on Instagram, TikTok, or both, we build a strategy around where your audience is most active—and how to show up with purpose.

    • Growth Goals & Metrics: We outline what success looks like for you and how we’ll measure it—so we’re always creating with intention.

    Creating this deck upfront allows us to move with clarity, creativity, and confidence—so your content doesn’t just fill the feed, it fuels your business growth.

  • We don’t believe in “one-and-done” content. Real growth takes consistency, strategy, and time.

    That’s why we require a 3-month minimum commitment for all clients. This allows us to:

    • Build a custom content strategy that aligns with your brand goals

    • Test and refine what’s working (and what’s not)

    • Create momentum with your audience that leads to results

    Think of it as planting the seeds for growth—because the best results come from staying consistent, not starting over.

    Want to save while you scale?
    We offer 10% off when you commit to a 6-month partnership—perfect for business owners who want long-term support, hands-free content, and a trusted social media team by their side.

  • We send your monthly content calendar via Google Drive, where you can easily comment and suggest edits. Our team is notified automatically when you leave feedback.

    Each package includes one round of revisions—our goal is to get it right the first time, but we’re always open to fine-tuning.

  • Answer:
    Once you're onboard, we’ll provide you with access to a shared Google Drive folder where you can upload all necessary files. This includes:

    • Logos

    • Brand Colors

    • Fonts

    • Photos or Videos (if you have specific content you'd like us to use)

    • Templates (for carousels, reels, or other formats)

    This makes it easy for us to stay organized and access everything we need to create your custom content.

  • Answer:
    We handle full post scheduling as part of our services. Depending on the package you choose, we can post up to 3-5 times per week, including reels, carousels, and static images. We also ensure posts are optimized with the best hashtags, copy, and timing for maximum engagement.

  • Depending on your package, we’ll handle basic to expert-level engagement, including:

    • Responding to comments

    • Interacting with followers

    • Proactive outreach in your niche
      This is a game-changer for brands that want visibility, not just content.

  • It’s easy!
    Click Book a Discovery Call on our website. We’ll:

    • Chat about your business + goals

    • Recommend the best package for you

    • Complete a mini audit of your current socials
      Once you're ready to move forward, we’ll send your contract, onboarding materials, and get your strategy started!

  • Great question—because fit matters.

    We’re not for everyone, and that’s intentional. Busy Mom Socials is designed for visionary service providers who are ready to delegate, grow, and trust a team to elevate their brand online.

    Here’s how to tell if we’re not the right fit:

    • You want to micromanage every caption, layout, and post

    • You’re hoping for a discounted rate or bargain pricing

    • You’ve hired us but still want to run your own socials

    • You expect results without participating in onboarding or providing input

    • You see social media as a chore—not a strategy.

    But if you’re:

    • A busy entrepreneur who’s ready to scale with strategy

    • Open to collaborating, then handing off

    • Trusting of a team that treats your business like their own

    • Looking for done-for-you support that’s results-driven and stress-free

    —then yes, we’re your people.

    We’re here for the doers, dreamers, and delegators. If that sounds like you, book a discovery call to join the Hive.

  • We make content creation easy, collaborative, and strategic. Here’s what to expect:

    Step 1: Strategy Call

    We start each month with a 30–45 minute strategy session (depending on your package) to align on priorities, offers, trends, and voice. We’ll ask what’s coming up in your business and who you’re trying to reach.

    Step 2: Script & Shot List Creation

    After our call, our team creates:

    • Reel Scripts or Prompts – Strategic, trending, and designed for conversions

    • Hook-CTA Captions – Every script comes with scroll-stopping hooks and compelling CTAs

    • Custom Shot List – Includes visuals, outfits, props, transitions, and any movement ideas so you feel confident and organized on shoot day

    You’ll get a chance to review and approve the scripts and shot list before we film. Your feedback ensures the content still feels like you.

    Step 3: Content Shoot

    Our team arrives ready to film according to the approved shot list. You’ll spend 2–4 hours (based on package) capturing multiple short-form videos in one efficient session.

    We bring:

    • Cameras, gimbals, lighting

    • B-roll direction

    • Brand-forward props (or incorporate yours)

    • A positive, supportive vibe to keep you energized on camera

    Step 4: Editing & Approval

    We edit and deliver:

    • 12–20 Reels (depending on your package)

    • Branded transitions, filters, music, and on-screen text

    • Optional voiceovers or subtitled scripts

    You’ll receive your Google Drive content folder with drafts. We notify you via Google Chat when it’s ready. Each package includes 1 round of revisions.

    Step 5: Post Scheduling & Engagement

    Once approved, we schedule your posts, optimize hashtags, and handle engagement (if included in your package). You don’t have to lift a finger.

  • Answer:
    At this time, we do not offer payment plans. All payments for services are due upfront at the start of each month or project. This helps us maintain smooth operations and focus fully on providing exceptional service to our clients.

  • Yes! We offer full-service email marketing, including:

    • 2–4 monthly emails

    • Welcome or promo sequences

    • Copywriting, design & automation
      Packages start at $249/month. We also offer custom email funnels (3–5 emails) starting at $699.

  • Nope! That’s our job. But we love it when clients bring inspiration. We’ll always provide a monthly content plan, including:

    • Timely trends

    • Educational reels

    • Sales-focused content

    • Relatable moments

    We’ll also audit your current content and performance to refine our approach monthly.

  • Answer:
    Yes! We offer an Event Content Creation Package starting at $999, which includes:

    • On-site photo + video coverage

    • Reels & Behind-the-Scenes clips

    • Event highlight video

    • Pre-event planning call to ensure we capture all the key moments and brand highlights.

    This service is perfect for launching new products, hosting workshops, or any special event where you want to showcase your brand.